We love hearing from our players! Whether you have a question about bonuses, need help with login, want to report an issue, or just want to share your winning story, our team is here for you 24/7.
How to Reach Us:
- In-App Live Chat – Open the Done999 Game app, go to the menu, tap “Support” or “Help Center,” and start a chat. Our agents usually reply in 2–5 minutes, even late at night.
- Email – Send your message to support@done9999.org. We aim to answer within 4–6 hours (faster during daytime PKT).
- WhatsApp Support – Message us directly at +92-300-1234567 (official number shown in the app). Perfect for quick questions or screenshot sharing.
- Phone – Call our helpline at 042-111-366-399 (available 10 AM to 10 PM PKT).
We speak Urdu, English, and Punjabi so you feel comfortable. Please include your registered mobile number and a short description of your query when contacting us. This helps us solve your issue faster.
Thank you for being part of the Done999 Game family—we’re always working to make your experience better!